Effective Date: July 21, 2025
Last Updated: Oct 27, 2025

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1. INTRODUCTION

This Privacy Policy describes how Bespoke Royal Services Global ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website at https://www.bespokeroyalservicesglobal.com/ or use our services.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

 

2. INFORMATION WE COLLECT

Personal Information You Provide:

• Name and contact information (email, phone number, address)

• Account login credentials (username, password)

• Payment information (processed securely through third-party providers)

• Booking and appointment details

• Communications you send to us

• Profile information for member accounts

• Any other information you voluntarily provide

Information Collected Automatically:

• IP address and device information

• Browser type and version

• Pages visited and time spent on our website

• Referring website information

• Cookies and similar tracking technologies

• Location data (if permitted by your device)

 

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

Service Provision:

• Creating and managing your member account

• Processing bookings and appointments

• Providing customer support

• Delivering our services to you

• Communicating about your account or services

Website Operations:

• Improving website functionality and user experience

• Analyzing website traffic and usage patterns

• Preventing fraud and ensuring security

• Troubleshooting technical issues

Marketing and Communications:

• Sending service updates and important notices

• Providing promotional offers (with your consent)

• Newsletters and marketing communications (you can opt out)

• Responding to your inquiries and requests

Legal Compliance:

• Complying with applicable laws and regulations

• Protecting our legal rights and interests

• Resolving disputes and enforcing agreements

 

4. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers:

• Third-party vendors who help us operate our website and business

• Payment processors for transaction processing

• Cloud hosting providers for data storage

• Analytics providers for website improvement

Legal Requirements:

• When required by law or legal process

• To protect our rights, property, or safety

• To prevent fraud or illegal activities

• In connection with legal proceedings

Business Transfers:

• In the event of a merger, acquisition, or sale of assets

• Your information may be transferred to the new entity

With Your Consent:

• Any other sharing will be done with your explicit consent

 

5. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

Essential Cookies:

• Enable basic website functionality

• Remember your login status and preferences

• Maintain shopping cart contents

Analytics Cookies:

• Track website usage and performance

• Understand user behavior and preferences

• Improve our website and services

Marketing Cookies:

• Display relevant advertisements

• Track marketing campaign effectiveness

• Personalize your experience

Cookie Control: You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality.

 

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information:

• Secure Socket Layer (SSL) encryption for data transmission

• Secure servers and data centers

• Regular security assessments and updates

• Access controls and authentication measures

• Staff training on data protection practices

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

7. DATA RETENTION

We retain your personal information for as long as necessary to:

• Provide our services to you

• Comply with legal obligations

• Resolve disputes and enforce agreements

• Fulfill legitimate business purposes

Retention Periods:

• Account information: Until account deletion plus 7 years for legal compliance

• Transaction records: 7 years for tax and legal requirements

• Marketing communications: Until you unsubscribe

• Website analytics: 26 months (Google Analytics default)

 

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

Access Rights:

• Request copies of your personal information

• Know what information we have about you

Correction Rights:

• Update or correct inaccurate information

• Complete incomplete personal data

Deletion Rights:

• Request deletion of your personal information

• "Right to be forgotten" where applicable

Portability Rights:

• Receive your data in a portable format

• Transfer your data to another service provider

Objection Rights:

• Object to certain types of data processing

• Opt out of marketing communications

Restriction Rights:

• Limit how we process your information

• Suspend processing in certain circumstances

To exercise these rights, contact us using the information provided below.

 

9. CHILDREN'S PRIVACY

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

Parents or guardians who believe their child has provided personal information should contact us immediately.

 

10. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Third-Party Services We May Use:

• Google Analytics for website analytics

• Payment processors (PayPal, Stripe, etc.)

• Social media platforms

• Email marketing services

• Cloud storage providers

 

11. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

 

12. CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected

• Right to delete personal information

• Right to opt-out of the sale of personal information

• Right to non-discrimination for exercising privacy rights

We do not sell personal information to third parties.

 

13. EUROPEAN UNION PRIVACY RIGHTS (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation, including the rights described in Section 8 above.

Our legal basis for processing your information includes:

• Contract performance

• Legitimate interests

• Legal compliance

• Your consent (where applicable)

 

14. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website

• Updating the "Last Updated" date

• Sending email notifications for significant changes

• Other appropriate means of communication

 

15. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Name: Jonathan Durichek
Phone: (866) 462-7745
Email: admin@bespokeroyalservicesglobal.com
Address: Collegedale, TN
Website: https://www.bespokeroyalservicesglobal.com/

Response Time: We will respond to privacy-related inquiries within 30 days.

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Last Updated: Oct 27, 2025